• Help ensure fair parking decisions and support your local community
• Full time permanent role
• $77K - $90K per annum (dependent on experience) + superannuation

About the role
As a Parking Appeals Officer, you will assess and determine the outcome of appeals relating to parking infringement notices, ensuring decisions are fair and compliant with relevant legislation. You will also support the day-to-day operations of the parking infringement system, contributing to effective enforcement and community compliance.

Other responsibilities include:

• Assess applications for internal review in accordance with Council guidelines and relevant legislation.
• Undertake other duties relating to parking infringements in addition to the internal review process.
• Implement and monitor the Infringement Management System and provide periodic reporting of activities and service.

About you
You are a confident decision-maker with a sharp eye for detail, able to apply regulations fairly and consistently. Your clear communication and professional approach will help you handle customer concerns with confidence and care.

The following is also required:

• A relevant tertiary qualification and/or experience in regulatory compliance areas in local government or related sector.
• Good understanding of infringements and Magistrate’s Court processes (desirable).
• Victorian Drivers License.

Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.

Pre-employment checks
Progressed candidates must undergo pre-employment screening as a standard procedure which will include Employee Working with Children Check, New National Police Record Check and Evidence of right to work in Australia.
Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Position Description
Parking Appeals Officer - Position Description.pdf

Apply NOW!
All applications must be submitted online by clicking the ‘Apply’ button. As part of your application, you will need to:

• Attach your resume
• Attach a cover letter (no more than one page)

 Closing date: 20 July 2025 at 11.55pm

For further information or a confidential discussion please contact Callum McPherson, Coordinator Appeals and Business Support on 9524 3382 or email CMcPherson@gleneira.vic.gov.au

What’s on offer
We have a great culture that is valued by all our staff. Teamwork, collaboration and innovation are a key focus at Glen Eira City Council. We will offer you:

• Flexible work options 
• A supportive and collaborative team environment where your ideas are welcomed 
• Access to paid training and participation in Council’s Learning and Development programs 
• Reward and recognition programs and Comprehensive leave entitlements 
• Corporate gym memberships at Glen Eira Leisure 

Working at Glen Eira City Council
The City of Glen Eira is a dynamic municipality located within the southeast metropolitan region of Melbourne, approximately 10 kilometres from the CBD. Council provides a range of services to over 155,000 residents from more than 160 cultural backgrounds and over 16,000 businesses.
Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our 1,370 employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality it services.
Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.