• Enjoy a balanced work-life with flexible hours.
• Access ongoing development opportunities.
• Earn $30.51/hour + super, plus fun perks!

Join Our Team as a Member Experience Consultant!

Are you a passionate sales professional ready to thrive in a dynamic, fast-paced environment? If you’re looking to pursue a career in sales while helping others, we want you on our team!

About the Role:

As a Member Experience Consultant, you’ll lead the charge in driving membership growth by building strong relationships with potential members and providing outstanding customer service. Your goal is to help every member find their perfect health and fitness solution with us.

Key Responsibilities:

• Identify potential members’ needs and match them with the right services.
• Connect with customers through in-person, phone, and online interactions.
• Meet and exceed membership sales targets within deadlines.
• Give engaging tours and showcase our offerings to prospective members.
• Build lasting relationships and integrate members into our community.
• Listen to feedback and improve strategies to enhance member experiences.
• Collaborate with marketing and customer service teams to ensure exceptional service.

What You’ll Need to Succeed:

• Proven experience in sales, particularly with membership-based or subscription services.
• Strong ability to understand customer needs and create tailored solutions.
• Passion for helping others achieve their fitness goals.
• Proactive approach to reaching out to new leads and networking.
• Flexibility to work evenings and weekends as needed.

Pre-employment checks

Progressed candidates must undergo pre-employment screening as a standard procedure which will include:

• Providing an Employee Working with Children Check
• Completing a new National Police Record Check
• Undergoing Pre-employment medical assessment
• Providing evidence of right to work in Australia.

Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits. This role can be considered in a part time or a casual capacity.

Position Description

 Member Experience Consultant - Position Description - May 2024.pdf

Apply NOW!

All applications must be submitted online by clicking the ‘Apply’ button. As part of your application you will need to:

• Attach your resume
• Attach a cover letter (no more than one page)

Closing date:

For further information please contact Georgie on (03) 9575 7150 or grendell@geleisure.com.au

Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to: 

• Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees. 
• Receiving applications from people of all diverse abilities, skills, languages, cultures and backgrounds including: people with disability, Aboriginal and Torres Strait Islander people and LGBTIQA+ and gender diverse people. 
• Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations. 

If you are Aboriginal or Torres Strait Islander and require advice and support with the recruitment process, contact our Aboriginal Community Officer on Aboriginal@gleneria.vic.gov.au

We value the knowledge, skills and talents that all people can share with our workforce and community.