• Help connect our community to knowledge, resources and opportunities by delivering a customer-focused library courier service across Glen Eira
• Part time | Permanent
• $38.54 - $40.82 per hour (depending on experience) + 12% superannuation

About the team
Glen Eira Libraries provide welcoming, inclusive spaces that promote social connection and lifelong learning. You’ll be part of a supportive and collaborative team that delivers service excellence and can make a meaningful difference to the lives of our community.

About the role
The Library Courier plays a key role in supporting the effective delivery of Glen Eira Libraries services by providing a reliable, efficient and customer-focused courier service across library branches, service points and Council locations.

Working independently, the role ensures the timely and safe distribution of library materials and resources, supports the Home Library Service, and contributes to service continuity and community access across the library network.

Other responsibilities include:

• Coordinate and complete the collection, delivery and distribution of library materials across library branches, service points and Council locations.
• Support the Home Library Service by delivering materials to customers and reporting any customer wellbeing or access concerns.
• Provide professional customer service, resolve routine enquiries and identify opportunities to improve service delivery.
• Maintain vehicle safety and compliance practices, contributing to a safe and efficient working environment.

About you
You are a reliable, customer-focused professional who enjoys working independently and delivering high-quality service to the community.

You bring strong communication skills, sound judgement and a commitment to safety in a dynamic operational environment.

The following is also required:

• Current Victorian Driver Licence with a safe driving record and a commitment to safe work practices.
• Experience in a delivery, courier or logistics role, with the ability to work independently and manage competing priorities.
• Strong customer service and communication skills, with the ability to engage sensitively with diverse community members.
• Good computer literacy, including experience using technology systems and identifying opportunities for service improvement.

Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.

Hours and Days of Work

The role is part-time with 105 hours worked over a 4-week period.

Week 1: 7.45am – 3.45pm Monday – Thursday, 11am – 2pm Sunday

Week 2: 7.45am – 3.45pm Monday – Thursday, 11am – 2pm Sunday

Week 3: 7.45am – 10.45am Monday – Thursday, 11am – 2pm Sunday

Week 4: 7.45am – 3.45pm Monday – Thursday, 11am – 2pm Sunday

Pre-employment checks
Progressed candidates must undergo pre-employment screening as a standard procedure which will include:

• Employee Working with Children Check
• New National Police Record Check
• Pre-employment medical assessment
• Evidence of right to work in Australia.

Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Position Description

Library Courier - Position Description - July 2026.pdf

Apply NOW!
All applications must be submitted online by clicking the ‘Apply’ button. As part of your application, you will need to:

• Attach your resume
• Attach a cover letter (no more than one page)

Closing date: 13 September 2026 at 11.55pm

For further information or a confidential discussion please contact Linda Chandler, Coordinator Library Operations on 03 9524 3618 or email LChandler@gleneira.vic.gov.au

What’s on offer

We have a great culture that is valued by all our staff. Teamwork, collaboration and innovation are a key focus at Glen Eira City Council. We will offer you:

• Flexible work options
• A supportive and collaborative team environment where your ideas are welcomed
• Access to paid training and participation in Council’s extensive Learning and Development programs
• Reward and recognition programs
• Comprehensive leave entitlements
• Corporate gym memberships at Glen Eira Leisure

Working at Glen Eira City Council
Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality  services.

Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.